Getting Started - Round 2

Getting Started - Round 2

Getting started - Round 2 

Welcome to Round Two of the Coast is Calling program! If you're here, you’ve been approved to participate in Round Two. You can find more information about the program on the South Australian Tourism Commission website, but to get started and set up your account, please follow the steps below.

Here's what we need from you: 

  1. Log in to Nabooki or claim your account 
  2. Check your listing 
  3. Setup payment collection 
  4. Block-out dates 
  5. Complete any integrations or additions
  6. Make a test booking 
  7. Confirm you're ready to go live!

Logging into Nabooki or Claiming your account

First time using Nabooki

If this is your first time using Nabooki, as part of the voucher program, you'll need to Claim your Account.
  1. Claim your Account here
    You must use the same email address that received this campaign communication. If you try with a different email, the system will not recognise you. Please contact us if you cannot access your account.

Logging in to Nabooki 

  1. Head to the Merchant Login page here. 
  2. Simply enter your Email and Password. 
  3. Click Login. 

Forgot your Password?

If you have forgotten your password, click the Forgot your Password link and follow the instructions to reset your password.
Still need help? If you need assistance, contact our support team ccv@nabooki.com

Check your listing

Now that you have access to Nabooki, you will need to check your listing on the marketplace and ensure the details look correct.

Thoroughly, check your listing:
  1. ☑️ Business details, including description,  hours, contact and location.
  2. ☑️ Offer Pricing 
  3. ☑️ Offer Description 
  4. ☑️ Offer Capacity (e.g Min/Max People) 
  5. ☑️ Offer Images 
Now is your chance to ensure your offers stand out, and voucher holders will want to book your listing!

How to check your listing

  1. Go to the Round 2 Coast is Calling Marketplace
  2. Use the right Search Function, to search for your business name.
    Options will pre-populate under a Businesses section, click on the business name. 
  3. Scroll through your business details, and check. 
  4. Click on your offers on the left, and check details. 
If you are happy with your listing, you can now move on to reviewing your payment collection setup. If you need to make any updates to your listing, simply note them down for later and continue to the next step.

Payment Collection Setup

When completing your submission, you may have selected to Collect remaining balance online or Collect remaining balance independently. We strongly recommend that all providers integrate a payment gateway (especially those with Instant Bookings) to reduce cancellation risks, avoid missed payments on arrival and ensure guests commit to their booking.

Collect remaining balance online

Nabooki allows payment integration with the following gateways. Please follow the links to connect your payment gateway: 
  2. Stripe
  3. Braintree
  4. Eway
  5. Square 
  6. Kovena (Recommended) 
If you don't have a payment gateway provider, we recommend creating an account with Kovena.

Collect remaining balance independently

If you have chosen to collect the payment independently or on arrival, you must take responsibility for the collecting the payment.

Block-out dates

Blocking out dates stops bookings on selected days, for example - if you are at capacity, closed and do not want to take bookings. 

There are two types of block outs:

  • Staff Blockout: Blocks out a specific offer (e.g Powered Site or Cabin /  Sunset Tour or Multi-Day Tour)

  • Location Blockout: Blocks out the whole location (e.g Closed for Christmas, no booking availability) 

How to Block Out Dates

  1. Go to the Schedule Module > Calendar, on the menu in the left sidebar.
  2. Click the Blockout Button, in the top left corner next to filters.

     

  3. On the Blockout window, you can choose the Staff Blockout tab or Location Tab. 
    If you are blocking out Staff (rooms/experiences), be sure to     click on the dropdown to select the right type. 



  4. Simply click on the dates you want to block out. 
  5. Click Update to save. 
To reverse these changes, click on the blocked-out date you want to reverse and click Update to save. 

Integrations and additions

Rezdy Integration
Linking Out
Peak Rates
Group Providers
Rezdy Integration
If you have an account with Rezdy and want to integrate your account, so bookings are instantly synced please follow the guide in our seperate help article. 

  1. Integrating your Nabooki Account with Rezdy

Important to know: 
  1. Pricing Structure - Your Coast is Calling Pricing Structure must match your Rezdy Product. 
  2. Schedule Structure - Your Coast is Calling Schedule Structure must match the Rezdy Schedule. 
  3. Negotiated Rates - You need to ensure you have shared negotiated rates for Products relevant to Coast is Calling. 
For more information, please visit the Rezdy intergation help article or contact us - CCV@nabooki.com
Linking Out
Information to come for Linked-out providers
Peak Rates
Information to come for Peak Rate users 
Group Providers
Information to come for Group Accommodation Providers

Make a test booking

To ensure everything is working as expected, you'll need to make a test booking. 

We have sent you test codes, on your original approved / welcome to round 2 email. 
  1. Locate the email with your test codes. 
  2. Go to the Coast is Calling Marketplace. 
  3. Make a test booking against one of your offers. 
  4. Check your Nabooki Platform and emails to ensure everything is working smoothly. 
If you're happy with everything, you're ready to go live!

Ready to go live! 

If you're happy with everything in your listing, and are ready to go live, reply back to us at CCV@nabooki.com to let us know! 

If you need to make some changes, reply to us and let us know. 

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