Agent Management
Agent Reporting
Overview The Agent Admin Portal includes built-in reporting tools that give you complete visibility into bookings, commissions, and payments across all your connected merchants. Two reports are available: the Orders Report and the Payments & Refunds ...
How do I view and change my bookings
Overview All bookings made through your Agent Booking Tool, whether by you or your customers via your agent URL, are visible in the Bookings page of the Agent Portal. You can search, view, and manage these bookings from this central location. Viewing ...
How do I see my commissions and when will I be paid
Overview Nabooki provides clear visibility into your commissions, both what you've earned and what's been paid. This information is available through the Orders Report and dashboard in the Agent Portal. Viewing Your Commissions Navigate to the Orders ...
Can I allow my customers to make a booking directly
Overview Yes — customers can make bookings directly through a dedicated agent URL linked to your agency. This is called a Gross Agent Booking, and it works differently from when you make a booking yourself while logged in. How It Works Each agent has ...
How do I make a booking
Overview As an agent, you have a dedicated Agent Booking Tool for each operator you work with. When you make a booking while logged in, your commission is automatically applied, so you only pay the net amount. Here's how to make a booking step by ...
How do I see information about an operator
Overview As an agent, your primary view of the operators you work with is through the Merchants page in the Nabooki Agent Portal. This page gives you a summary of each connected operator and quick access to their booking tool. Accessing the Merchants ...
How do I update my agent account
Overview Your agent account contains key details that affect how you make bookings and receive commission. You can update most of these details directly from the Agent Portal, or they can be updated by the merchant from their end. Note: In the ...
How to start selling products as an agent
Overview To sell another operator's products through Nabooki as an agent, you first need to be invited and connected to the operator's merchant account. This is the required first step. Agents cannot currently register independently and should ...
Popular Articles
Using the Agenda view
Using the Agenda view The Agenda view gives you a chronological list of upcoming bookings, making it easy to see what's on without navigating a full calendar layout. This article explains how the Agenda view works and walks you through using it to ...
Integrating your Nabooki Account with Rezdy
Rezdy integration within Nabooki enables an automatic sync of bookings processed by Nabooki into Rezdy. As soon as your booking is added, changed or cancelled in Nabooki, the system will automatically attempt to create or cancel the relevant booking ...
Using sub-services
Using Sub-Services Sub-services let you offer multiple booking options that share a single schedule, without exceeding the total capacity you've set. They're particularly useful for businesses like fitness studios that run a timetable of classes and ...
Making a test booking
Please note that setup must be complete for this to be able to work. Different ways to make a test booking Using the left navigation menu, go to Online widgets > Booking widget > Book now button For a particular service, using the left navigation ...
How to include a Zoom link in the booking confirmation email
Please note: Account set-up must be complete, the service that is to have the zoom link in the confirmation email must be set up and zoom must already be integrated. Including the zoom link in the booking confirmation email allow the user to join the ...